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Service Technician

Location: Garden City, ID

Under the direction of an assigned Building Services Area Supervisor, this position is responsible for completing routine service maintenance and the repair, replacement, or installation operations for an assigned customer or customer groups on time and within budget.

Union membership is a requirement for this role. You must be a member of the UA local for the specific region, OR be willing to join the union as this is a position that falls under the collective bargaining agreement. 

SO WHAT WILL YOU BE DOING?  

  1. Schedule routine maintenance for assigned customer(s) in accordance with ACCO’s approved internal procedures.
  2. Complete routine and dispatched assignments in a timely, efficient manner each maintenance period or within promised timeframes, and maintain contact with office dispatch before, during, and prior to close of ACCO standard dispatch hours.
  3. Purchase or order required tools and equipment required for routine maintenance or requested repairs.
  4. Fully prepare mechanic work orders/authorizations and follow approved procedures for documenting work performed, related tool purchases, customer work approval, and any other relevant information.
  5. Escalate customer service issues that extend beyond authority or assistance to assigned Area Supervisor or customer’s assigned Service Sales personnel.
  6. Display proper service appearance and deportment while on customer premises, and utilize ACCO property (e.g., service truck, cell phone, and/or laptop) appropriately.
  7. Other duties as assigned by the Area Supervisor and/or General Service Manager.

WHAT DO YOU NEED TO BE A PART OF THIS ALL STAR TEAM?  

PHYSICAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT'S IN IT FOR YOU?

If this sounds like the right mix of challenge and opportunity for you, and you meet the required qualifications, submit your resume today!

MORE ABOUT ACCO

Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects.  ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs

Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team. To read more about us, check out our ABOUT US section with current news and events.

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