Career Opportunities with ACCO

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Service Sales Manager

Location: Fresno, CA

We are looking for a Service Sales Manager to join our Fresno, CA office!

ACCO Engineered Systems has been annually recognized by a national industry magazine as one of the top-10 specialty contractors in the United States, and the leader in its mechanical contracting field for the Western United States. We have a diverse environment of skilled professionals - field construction workers, engineering, project managers, service technicians, and supporting staff - who collaborate together and make ACCO an engaging place to work

This individual is directly responsible to manage the service, special projects, field, and operations team in Fresno which is expected to produce annual revenues of $5 million in fiscal 2019 (October 1, 2018-September 30, 2019). The sales force initially will be comprised of five (2) Service Project Managers, approximately fifteen (15) service technicians, and approximately three (2) special projects plumber/fitters.  You will have direct access (at burden cost) to our Sacramento and San Leandro engineering and construction departments. The sales force and this sales manager are responsible for account management, account development, securing new retrofit and core service accounts, cost estimation, sales strategy, work scope documentation, pre-job planning and final profitability of their projects.

SO WHAT WILL YOU BE DOING?

This position is responsible for maximizing the market penetration of the Mechanical Services Group in the greater Fresno area at acceptable and agreed to profitability levels. This will be accomplished by capitalizing on the Company’s existing engineering know-how, skilled labor force, and linkage to ACCO’s construction business and financial resources. Retaining and/or strategically adding highly motivated sales and field personnel within the Company’s compensation policies is essential. Meeting or exceeding both external and internal customer expectations as they relate to the professionalism, timeliness and ethics of the sales force is an ongoing objective of the position.

  • Maintain appropriate sales force staffing levels to meet territorial and technical requirements.
  • Emphasize growth of the geographic territory.
  • Review monthly incentive compensation calculations and draw account requests
  • Monitor proposal and bid activity levels in the three main business segments (Retrofit projects, Repairs and Maintenance)
  • Assign leads to the appropriate salesperson based on prior customer relationship, geographical territory and technical skills. Assure that each salesperson has a clear understanding of their geographical territory and that they are primarily concentrating on prospecting within those boundaries unless otherwise approved by sales management.
  • Identify and facilitate training for the direct reports using both internal and external sales resources.
  • Interface and cooperate with Field and Operations management and personnel.
  • Assist in problem solving, conflict resolution and bill collecting with consistency and timeliness.
  • Prepare periodic performance appraisals and counseling memorandum for sales personnel.
  • Participate in customer meetings and presentations as required.
  • Provide direction and career path development opportunities to all levels of sales and field personnel, including assisting in relocation and redeployment opportunities within the Division or Company.
  • Review estimates, pricing proposals and non-standard contractual documents on large or risky transactions.
  • Review and participate in the analysis of the monthly financial statements for Fresno Service.

SO WHAT WILL YOU NEED TO BE A PART OF THIS ALL STAR TEAM? 

  • Ten plus years’ experience in HVAC Service and Sales.
  • Significant experience in managing a professional work force in a HVAC environment.
  • Ability to assimilate complex business issues and reach conclusions or action plans which are partical.
  • Well developed interviewing and performance assessment capabilities.
  • Selling experience in a service and retrofit contracting environment.
  • Salary and incentive compensation administration experience.
  • P and L responsibility in a contracting environment.
  • Exposure to mechanical systems engineering and equipment is a must.  

Our ideal person will have all these in addition to everything listed above: 

  • OUTSTANDING COMMUNICATION SKILLS in addition to maintaining an open line of communication with employees throughout the organization, you'll demonstrate excellent communication skills, including good phone and email etiquette.
  • APPRECIATION FOR DIVERSITY you already demonstrate respect and you highly value the variety of cultures and talents that make up ACCO.
  • INNOVATION although we have a great team and effective processes in place, we feel that there is always room for improvement, and we'll look to you to be creative as you partner with stakeholders to evaluate our operations, solve ongoing issues, and develop even better systems.
  • STRONG APTITUDE for learning and developing new systems and programs.
  • GOING THE EXTRA MILE ability to work overtime, as needed.
  • WORK MANAGEMENT possesses the ability to work in a high paced environment with the ability to prioritize tasks.

WHAT’S IN IT FOR YOU? 

  • ESOP – Employee Stock Ownership Program. An exciting benefit from ACCO to you, free of cost.
  • Company Culture of Excellence – Here at ACCO, we are flexible and foster creativity
  • Competitive Time Off including PTO, Sick Time, and Personal Time
  • Education Reimbursement Program for career development
  • United Way is our philanthropy program. We give back to the community, and we have fun while doing it! ACCO has fundraising events such as raffles and bingo throughout the year.
  • Competitive medical, dental, 401k 

NEXT STEPS 

Do you have what it takes? Click the START YOUR APPLICATION link below and submit your resume. Once you’ve applied, our dedicated Talent Acquisition team will be reviewing your resume. If your experiences match our needs, you’ll be hearing from us by phone or email. 

MORE ABOUT ACCO 

Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects.  ACCO is dedicated to the design, fabrication, installation, maintenance, and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs

Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team. To read more about us, check out our ABOUT US section with current news and events.

ACCO is an Equal Opportunity Employer AA M/F/V/D.  We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.

Equal Employment Opportunity is The Law. | Pay Transparency Nondiscrimination Provision. 

ACCO will consider qualified applicants with criminal histories for employment. 

At this time, ACCO is unable to provide visa sponsorship. 

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